BY CLICKING ON THE "I ACCEPT" TAB OR BY USE OR THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND DIGIPROCTOR FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).
Ciso Cybersecurity Private Limited and its subsidiaries and affiliates and Associate Companies and includes the brands Digiproctor (individually and/ or collectively, "DIGIPROCTOR") is/are concerned about the privacy of the data and information of users (buyers/customers/browsers whether registered or non- registered) accessing, or purchasing products or services on DIGIPROCTOR's websites, mobile sites or mobile applications ("Website") on the Website and otherwise doing business with DIGIPROCTOR. "Associate Companies" here shall have the same meaning as ascribed in Companies Act, 2013.
The terms "We" / "Us" / "Our" individually and collectively refer to each entity being part of the definition of DIGIPROCTOR and the terms "You" / "Your" / "Yourself" refer to the users.
I. The type of data or information that You share with or provide to DIGIPROCTOR and that DIGIPROCTOR collects from You,
II. The purpose for collection of such data or information from You;
III. DIGIPROCTOR's information security practices and policies;
1. Information Collected and Storage Of Such Information:
The Information (which shall also include data) provided by You to DIGIPROCTOR or collected from You by DIGIPROCTOR may consist of "Personal Information" and "Non-Personal Information".
1.1 Personal Information
I. Your name,
II. Your address,
III. Your telephone number,
IV. Your e-mail address or other contact information,
V. Your date of birth
VI. Your gender,
VII. Information regarding your transactions on the Website, (including sales or purchase history),
VIII. Internet Protocol address,
IX. Identification code of your communication device which You use to access the Website or otherwise deal with any DIGIPROCTOR entity.
X. Any other Information that You provide during Your registration process, if any, on the Website.
XI. NO items of "sensitive personal data or information" as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000 shall be collected;
Such Personal Information may be collected in various ways including during the course of You
I. Registering as a user on the Website,
II. Availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with DIGIPROCTOR’s customer service by phone, email or otherwise or posting user reviews on the items available on the Website, or
III. Otherwise doing business on the Website or otherwise dealing with any DIGIPROCTOR entity.
1.2 Non-Personal Information
DIGIPROCTOR may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist DIGIPROCTOR to identify You personally.
This Non-Personal Information may include:
I. Your geographic location,
II. Details of Your telecom service provider or internet service provider,
III. The type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc
IV. The operating system of Your system, device and the Website You last visited before visiting the Website,
V. The duration of Your stay on the Website is also stored in the session along with the date and time of Your access.
By accessing DIGIPROCTOR’s website You agree to the download/storage of cookie’s on your computer system. You can configure Your computer’s browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie.
If You have turned cookies off, You may be prevented from using certain features of the Website.
Ads: DIGIPROCTOR may use third-party service providers to serve ads on DIGIPROCTOR’s behalf across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website.
I. The Information you provide to DIGIPROCTOR from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to DIGIPROCTOR.
II. Your providing the Information to DIGIPROCTOR and DIGIPROCTOR's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
2. Collection, Use and Processing Of Your Information
DIGIPROCTOR collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of each of DIGIPROCTOR entities and shall include the following [Individually and collectively referred to as ("Purposes")]:
2.1 to facilitate Your use of the Website or other services of DIGIPROCTOR entities
2.2 to respond to Your inquiries or fulfil Your requests for information about the various products and services offered on the Website;
2.3 to provide You with information about products and services available on the Website and to send You information, materials, and offers from DIGIPROCTOR;
2.4 to send You important information regarding the Website, and administrative information;
2.5 to send You surveys and marketing communications that DIGIPROCTOR believes may be of interest to You;
2.6 to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
2.7 to help You address Your issues encountered on the Website including addressing any technical issues;
2.8 if You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
2.9 for proper administration of the Website;
2.10 to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
2.11 to improve the services, content and advertising on the Website;
2.12 to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications;
2.13 to facilitate various programs and initiatives launched by DIGIPROCTOR or third party service providers and business associates to analyse how our services are used, to measure the effectiveness of advertisements, to facilitating payments;
2.14 to conduct academic research and surveys;
2.15 to protect the integrity of the Website;
2.16 to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
2.17 to conduct analytical studies on various aspects including user behaviour, user preferences etc.;
2.18 to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
2.19 to implement information security practices;
2.20 to determine any security breaches, computer contaminant or computer virus;
2.21 to investigate, prevent, or take action regarding illegal activities and suspected fraud;
2.22 to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
2.23 to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by DIGIPROCTOR;
You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of each of the DIGIPROCTOR entities or any person on their respective behalf, and the collection of Information is necessary for the Purposes.
3. Sharing And Disclosure Of Your Information
3.1 You hereby unconditionally agree and permit that DIGIPROCTOR may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to various DIGIPROCTOR entities and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law.
3.2 DIGIPROCTOR may share statistical data and other details (other than Your Personal Information) without your express or implied consent to facilitates various programs or initiatives launched by DIGIPROCTOR, its affiliates, agents, third party service providers, partners or banks & financial institutions, from time to time. We may transfer/disclose/share Information (other than Your Personal Information) to those parties who support our business, such as providing technical infrastructure services, analysing how our services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys. Notwithstanding the above, We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards, payment wallet etc. to enable You to make payments for buying products or availing services on DIGIPROCTOR via an online purchase. At present We use the services of CC Avenue to facilitate your purchases. The processing of payments or authorization is solely in accordance with these third party policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments. You are required to review the CC Avenue policies for any further clarifications in this regard.
3.3 DIGIPROCTOR may also share Personal Information if DIGIPROCTOR believes it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.
3.4 We reserve the right to disclose Your Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
3.5 You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.
4. Links To Third Party Websites
4.1 Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, DIGIPROCTOR unless expressly specified on the Website.
5. Security & Retention
5.1 The security of your Personal Information is important to us. DIGIPROCTOR strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, DIGIPROCTOR adopts commercially reasonable electronic, physical and procedural controls which may include internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where DIGIPROCTOR stores Your Personal Information.
Each of the DIGIPROCTOR entities shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. You hereby waive and release all DIGIPROCTOR entities from any claim of damages under contract or under tort.
5.2 At present DIGIPROCTOR does not store your credit card information, and all online purchasing is undertaken under the sole liability and responsibility of the payment gateways such as CCAvenue.
5.3 DIGIPROCTOR may share Your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, DIGIPROCTOR is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. DIGIPROCTOR is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
5.4 Notwithstanding anything contained in this Policy or elsewhere, DIGIPROCTOR shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event A "Force Majeure Event" shall mean any event that is beyond the reasonable control of DIGIPROCTOR and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of DIGIPROCTOR), power or electricity failure or unavailability of adequate power or electricity.
5.5 While We will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.
5.6 You agree that all Personal Information shall be retained till such time required as required by DIGIPROCTOR. Non-Personal Information will be retained indefinitely.
5. Security & Retention
6. User Discretion and Opt Out
6.1 You agree and acknowledge that You are providing your Information out of your free will. In such case, You should neither visit any Website nor use any services provided by DIGIPROCTOR entities nor shall contact any of DIGIPROCTOR entities. Further, DIGIPROCTOR may not deliver products to You, upon Your order, or DIGIPROCTOR may deny you access from using certain services offered on the Website.
6.2 You can add or update Your Personal Information on regular basis. Kindly note that DIGIPROCTOR would retain Your previous Personal Information in its records.
7. Business / Assets Sale or Transfers
7.1 DIGIPROCTOR may sell, transfer or otherwise share some or all of its assets, including Your Information in connection with a merger, acquisition, reorganization or sale of assets or business or in the event of bankruptcy. Any third party to which any DIGIPROCTOR entity transfers or sells as aforesaid will have the right to continue to use the Information that you provide to us or collected by us immediately prior to such transfer or sale.
7.2 You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
8. Further Acknowledgements
That You acknowledge that
8.1 the present document is clear and easily accessible and provides statements of DIGIPROCTOR policies and practices with respective to the Information
8.2 The trademarks, logos and service marks displayed on the Website ("Marks") are the property of DIGIPROCTOR or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of DIGIPROCTOR, the vendor or the third party that may own the Marks.
8.3 the present document provides for the purposes of collection and usage of the Information.
8.4 the present document provides for disclosure of Information; and
8.6 the present document provides for reasonable security practices and procedures.
9. Grievance Redressal
Mr. Himesh Yadav
Ciso Cybersecurity Private Limited
The Statesman House, First Floor, Statesman Chambers
148, Barakhamba Road, New Delhi – 110001
Email – Himesh.Yadav@Cisocybersecurity.com
The grievance officer will address your concerns within a month's time perusing the same.